- Who We Are
- What We Do
- How You Can Help
- Upcoming Events
STEP ONE: When you call our office for information, our receptionist will first verify that you are a senior homeowner residing in DuPage County.
STEP TWO: A housing counselor will then spend a few minutes on the phone with you, gathering some basic information that will help the counselor prepare to meet with you.
STEP THREE: We can send you a packet of forms and information or you can download them here.
Your counselor will advise you as to what personal and financial information you will need to submit in order to make your counseling session as useful as possible. In general, your counselor will need to know about your cash flow, financial resources, and any bills you are worried about being able to pay.
Prior to your appointment, try to identify your specific financial needs and goals for counseling. For example, are you short of cash every month, or only when property taxes are due? Are you overwhelmed by debts? Inform your counselor so that she can help you find the best solutions to meet your needs.
You also will receive some helpful information about reverse mortgages. If you are considering a reverse mortgage, we strongly recommend that you read these publications prior to your appointment.